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Carter Royal Lashes is unique at its very core - Unlike other companies designed to supply to Lash Artists we don’t just market products - we invent them with an intrinsic knowledge and understanding of the manufacturing process, constantly seeking to improve our products. Our aim is to be the “one stop shop” for all your Lash business needs while ensuring our products excel above the rest. 2020 is a year that is going to be truly remarkable for Carter Royal Lashes. A new Carter Royal Ambassador program enables us to collaborate with talented and passionate lash technicians around the world, to create more bespoke new styles and looks. We want to push the limits of the beauty industry and create all-new categories of products never before seen within this industry. Start your journey with us, in confidence!
You may return most new, unopened items within 30 days of delivery for a full refund. We'll also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.).
You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).
If you need to return an item, simply login to your account, view the order using the "Complete Orders" link under the My Account menu and click the Return Item(s) button. We'll notify you via e-mail of your refund once we've received and processed the returned item.
We can ship to virtually any address in the world. Note that there are restrictions on some products, and some products cannot be shipped to international destinations.
When you place an order, we will estimate shipping and delivery dates for you based on the availability of your items and the shipping options you choose. Depending on the shipping provider you choose, shipping date estimates may appear on the shipping quotes page.
Please also note that the shipping rates for many items we sell are weight-based. The weight of any such item can be found on its detail page. To reflect the policies of the shipping companies we use, all weights will be rounded up to the next full pound.
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Take 20% off your first order
Enter the code below at checkout to get 20% off your first order
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