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Turn your everyday life into a fun path to fitness. Much more than a pedometer, zip tracks your steps, distance, and calories burned then automatically syncs the data to your Fitbit account. Whether online or through the Fitbit application, you can set goals and stay motivated to keep on your path to fitness with graphs, badges, and friendly competitions. Check to see how you compare with friends and family even provide a message to egg them on. Your stats wirelessly upload via computer or select mobile devices (like the iPhone 4S), so you will know in real time when you are close to a goal and when you've reached one.FREQUENTLY ASKED QUESTIONS How do I reset my tracker?lf your tracker is not responding, it may be fixed by restarting. Open the battery door using the battery door tool and remove the battery. Wait 10 seconds. Place the battery back into the tracker with the "+" side facing up, and close the door. Your Zip will now be reset. You will see your tracker's version number, followed by a series of Fitbit Smilies. When you tap your tracker, you should be able to navigate through the screens as you normally would.How do I reinstall the battery?Your Zip's display is powered by a 3V coin battery, CR 2025. If your Zip won't turn on, it may be due to a drained or misaligned battery.To reinstall the battery in your Zip: Insert the battery door tool into the rear door slot of your Zip and turn it counter-clockwise to unlock the battery door. Remove the door and battery. Reinsert your battery with the positive (+) end facing up, and replace the battery door. Insert the battery tool and turn clockwise to lock the battery door. The door should be flush with the rear of the tracker.
You may return most new, unopened items within 30 days of delivery for a full refund. We'll also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.).
You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).
If you need to return an item, simply login to your account, view the order using the "Complete Orders" link under the My Account menu and click the Return Item(s) button. We'll notify you via e-mail of your refund once we've received and processed the returned item.
We can ship to virtually any address in the world. Note that there are restrictions on some products, and some products cannot be shipped to international destinations.
When you place an order, we will estimate shipping and delivery dates for you based on the availability of your items and the shipping options you choose. Depending on the shipping provider you choose, shipping date estimates may appear on the shipping quotes page.
Please also note that the shipping rates for many items we sell are weight-based. The weight of any such item can be found on its detail page. To reflect the policies of the shipping companies we use, all weights will be rounded up to the next full pound.
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Take 20% off your first order
Enter the code below at checkout to get 20% off your first order
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