Before you leave...
Take 20% off your first order
20% off
Enter the code below at checkout to get 20% off your first order
1.How to maintain the suction power of the nose sucker? (1)Please check whether you have clean and dry the suction chamber after each use. Leftover mucus or liquid might block the air flow the of aspirator and cause weak suction. (2)It is recommended to soften dry nasal mucus with saline water for 30 seconds to 1 minute before using this product for nasal mucus suction. Since the aspirator can not suck out dry or hard booger directly. (3)Please choose the appropriate gear for different congestion situation or according to baby’s age. If you think the suction is not strong enough, please choose higher gear. 2.Why the nasal aspirator is not working? (1)Please check whether you have install the suction chamber correctly? Twist the chamber clockwise till hear a click to make sure it’s fits tightly. (2)Please check whether the sealant rubber ring around the suction chamber base works well? Fit it tightly before screwing the suction set into the suction port. (3)Please don’t wash the machine main body. The body is not waterproof. 3.How to avoid leaking or back flow? (1)Please empty the suction chamber before mucus exceed 1/2 of entire storage capacity. Otherwise snot will overflow. (2)Use the aspirator in upfront position to avoid back flow. (3)Turn off device RIGHT AFTER snot sucking finished to avoid mucus back flow. 4.Why your aspirator can’t be turned on after charge? Or how to charge your device correctly? (1)Please make sure you are using 5V adapter to charge the device, voltage over 5V can NOT charge the device. (2)The nasal aspirator can NOT be turned on while charging. 5.How to maintain the device? (1)If liquid enter machine, remove storage chamber then run the machine for 5-10 minutes to drain liquid entered the motor, then wipe away stains. This will clear out the liquid inside the pump, to keep device last longer. (2)To keep the battery healthy, charge the battery to 100% every two months if you do not need to use it for a long time.
You may return most new, unopened items within 30 days of delivery for a full refund. We'll also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.).
You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).
If you need to return an item, simply login to your account, view the order using the "Complete Orders" link under the My Account menu and click the Return Item(s) button. We'll notify you via e-mail of your refund once we've received and processed the returned item.
We can ship to virtually any address in the world. Note that there are restrictions on some products, and some products cannot be shipped to international destinations.
When you place an order, we will estimate shipping and delivery dates for you based on the availability of your items and the shipping options you choose. Depending on the shipping provider you choose, shipping date estimates may appear on the shipping quotes page.
Please also note that the shipping rates for many items we sell are weight-based. The weight of any such item can be found on its detail page. To reflect the policies of the shipping companies we use, all weights will be rounded up to the next full pound.
Thanks for subscribing!
This email has been registered!
Take 20% off your first order
Enter the code below at checkout to get 20% off your first order
5