We sells computers with upgraded configurations. So the manufacturer box is opened for it to be tested and inspected and to install the upgrades to achieve the specifications as advertised.Product Description HP ENVY x360 Convertible 2-in-1 Laptop: Unleash your creativity with this 15.6-inch HP ENVY x360 convertible laptop. The AMD Ryzen 5 Mobile processor with Radeon Graphicsand 16GB of RAM deliver fast, responsive performance, while the 512GB SSD provides rapid boot times and data access. This HP ENVY x360 convertible laptop has an AMD Radeon graphics card that renders high-quality visuals on the Full HD screen, and the backlit keyboard lets you type seamlessly in dark environments.Tech Specs: Screen: 15.6 in Full HD (1920 x 1080) Widescreen LED Touch Screen 2-in-1 Design: Yes Processor: AMD Ryzen 5 4500U Hexa-Core Processor 2.30GHz up to 4.0GHz Memory: 16GB DDR4 Hard Drive Size: 512 GB PCIe SSD Operating System: Windows 10 Home, 64-bit Optical Drive: None Media Drive: Supports SD memory card Audio Technology: Bang & Olufsen Audio, HP Audio Boost 2.0 Video: AMD Radeon Integrated Ports: 2 USB 3.0 Type A, 1 USB 3.1 Type C Ports, 1 HDMI 1.4, headphone/microphone combo jack Camera: 1080p Front Facing Camera, makes it easy to video chat with family and friends or teleconference with colleagues over Skype or other popular applications Wireless Networking: Wired connectivity (WiFi 6 - 802.11 ax) Bluetooth: Yes Backlit keyboard: Yes, allows you to enjoy comfortable and accurate typing, even in dim lighting Fingerprint Reader: Streamlines security settings for quick, typo-free access Battery: 3-cell lithium-ion Dimensions: 14.9 x 8.9 x 0.7 in Weight: 4.9 lbs Color: Nightfall Black Bundle: ABYS USB extension cable, mouse pad and HDMI cable.
You may return most new, unopened items within 30 days of delivery for a full refund. We'll also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.).
You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).
If you need to return an item, simply login to your account, view the order using the "Complete Orders" link under the My Account menu and click the Return Item(s) button. We'll notify you via e-mail of your refund once we've received and processed the returned item.
We can ship to virtually any address in the world. Note that there are restrictions on some products, and some products cannot be shipped to international destinations.
When you place an order, we will estimate shipping and delivery dates for you based on the availability of your items and the shipping options you choose. Depending on the shipping provider you choose, shipping date estimates may appear on the shipping quotes page.
Please also note that the shipping rates for many items we sell are weight-based. The weight of any such item can be found on its detail page. To reflect the policies of the shipping companies we use, all weights will be rounded up to the next full pound.