Disclaimer: We sell computers with upgraded configurations. If the computer has modifications different than the base model (12GB, 512GB as listed above), the manufacturer box is professionally opened to install the upgrades to achieve the specifications as advertised. Then modified product is then professionally tested and resealed. KEY SPECIFICATIONS:Microprocessor: Intel® Core? i7-8550U (1.8 GHz base frequency, up to 4 GHz with Intel® Turbo Boost Technology, 8 MB L3 cache, 4 cores)Memory, standard: 12 GB DDR4-2400 SDRAM (1 x 4 GB, 1 x 8 GB)Video graphics: Intel® UHD Graphics 620Hard drive: 512 GB PCIe® NVMe? M.2 SSDTouch Screen: YesOptical drive: Optical drive not includedBacklit Keyboard: NoDisplay: 15.6" diagonal, HD (1366 x 768), Touch-screen, BrightView, 200 nits, 45% NTSCWireless connectivity: Realtek RTL8821CE 802.11a/b/g/n/ac (1x1) Wi-Fi® and Bluetooth® 4.2 comboNetwork interface: Integrated 10/100/1000 GbE LANExpansion slots: 1 multi-format SD media card readerExternal ports: 2 USB 3.1 Gen 1 (Data transfer only); 1 USB 2.0; 1 HDMI 1.4b; 1 RJ-45; 1 headphone/microphone comboMinimum dimensions (W x D x H): 37.6 x 24.6 x 2.25 cmWeight: 1.77 kgPower supply type: 45 W Smart AC power adapterBattery type: 3-cell, 41 Wh Li-ionWebcam: HP True Vision 720p HD camera with integrated digital microphoneAudio features: Dual speakers
You may return most new, unopened items within 30 days of delivery for a full refund. We'll also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.).
You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).
If you need to return an item, simply login to your account, view the order using the "Complete Orders" link under the My Account menu and click the Return Item(s) button. We'll notify you via e-mail of your refund once we've received and processed the returned item.
We can ship to virtually any address in the world. Note that there are restrictions on some products, and some products cannot be shipped to international destinations.
When you place an order, we will estimate shipping and delivery dates for you based on the availability of your items and the shipping options you choose. Depending on the shipping provider you choose, shipping date estimates may appear on the shipping quotes page.
Please also note that the shipping rates for many items we sell are weight-based. The weight of any such item can be found on its detail page. To reflect the policies of the shipping companies we use, all weights will be rounded up to the next full pound.