If the computer has modifications based on the basic configuration, then the manufacturer box is opened for it to be tested and inspected and to install the upgrades to achieve the specifications as advertised. If there is no modifications, the item is unopened and untested. Defects & blemishes are significantly Blackuced by our in depth inspection & testing, Professional installation service included.Hard Drive: 512GB SSDMemory: 16GB DDR4 SDRAMOptical Drive: NoDisplay: 15.6-inch Diagonal HD SVA 1366 x 768 Touchscreen Display, 10-finger Multi-touch SupportScreen Resolution: 1366 x 768Touchscreen: YesProcessor: AMD Ryzen 7 3700U Quad-Core Processor (2.3GHz up to 4.0GHz, 4MB Cache)Graphics: AMD Radeon RX Vega 10 GraphicsOperating system: Windows 10 Home 64-bitBluetooth: Bluetooth 4.2WLAN Connectivity: 802_11_ACAudio: HD Audio with Stereo SpeakersMCR (Card Reader): Micro SD Card ReaderKeyboard: Full-size Island-style Keyboard with Numeric KeypadBuilt-in HD Webcam: YesPorts: 1 x USB 3.1 Gen1 Type-C, 2 x USB 3.1 Type-A, 1 x HDMI, 1 x Headphone/Speaker/Line-Out JackBattery: 41WHr 3-cell lithium_ionColor: SilverDimensions L x W x H (inches): 14.11 x 9.53 x 0.78Weight: 3.75 lbs
You may return most new, unopened items within 30 days of delivery for a full refund. We'll also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.).
You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).
If you need to return an item, simply login to your account, view the order using the "Complete Orders" link under the My Account menu and click the Return Item(s) button. We'll notify you via e-mail of your refund once we've received and processed the returned item.
We can ship to virtually any address in the world. Note that there are restrictions on some products, and some products cannot be shipped to international destinations.
When you place an order, we will estimate shipping and delivery dates for you based on the availability of your items and the shipping options you choose. Depending on the shipping provider you choose, shipping date estimates may appear on the shipping quotes page.
Please also note that the shipping rates for many items we sell are weight-based. The weight of any such item can be found on its detail page. To reflect the policies of the shipping companies we use, all weights will be rounded up to the next full pound.